The eyes may be deceived, but the nose knows. People are very sensitive to scents and odors. As a business owner, you know how difficult it is to bring customers in the door, particularly with COVID going on. If there’s an unpleasant or foul smell in your facility, it is going to drive those customers away.
In January, the Harris Poll asked more than 2000 people over the age of 18 about how bad odors impact their perception of an organization. In general terms, 93% said they would have a negative impression. Delving into the data to examine the response by business type, we learn that bad odors will turn 79% of people away from a restaurant, 75% away from a hotel, and 64% away from a retail setting.
What do people think when they smell a bad odor in a business? According to the Harris Poll, the number one answer to that question is that the facility is not clean. Again, it’s important to emphasize that the COVID pandemic has raised the level of awareness the public attaches to facility cleanliness in terms of health and safety, so these percentages may have increased since January.
Why Is Getting Rid of Bad Odors So Difficult?
If you know there’s a bad odor in your business and you’ve been struggling to get rid of it, know that you are not alone. It’s not easy to identify what is causing the bad odor or what is necessary to eliminate it. As a Watertown janitorial service, our team has specialized training and extensive experience that allows us to quickly, efficiently, and effectively track down what’s causing the foul smell and stop it from negatively impacting your business.
Our services are discreet and professional. We work with business owners to provide all of our janitorial services, including commercial carpet cleaning and deep cleaning services, at a time that won’t impact your customers. There’s no one size fits all answer to odor elimination, but we will do whatever it takes to make your facility smell clean and appealing to the public. Need help now? Call today.