“I’m very new to the condo association,” Britt said. “But I am determined to help make our building a better place. There’s definitely some issues about how parts of the property look and smell. What I want to know is if these are things our cleaning person should be handling? What should our condo cleaning service be doing?”
Understanding Condo Cleaning Services
Condo cleaning services are a specialized janitorial service, typically provided by a commercial cleaning company. This is different than a house cleaning service, which typically services residences. The condo cleaning service is tasked with keeping all of the public and common areas maintained in a clean and hygienic fashion.
The list of public and common areas can include lobbies, hallways, stairs, stairwells, landings, common rooms, fitness rooms, laundry rooms, and more. The type of services generally included in condo cleaning are vacuuming; wiping down wall and all high-contact hard surfaces such as light switches, door handles, tabletops and more; cleaning of glass doors and windows; trash removal and more. Additional services that are performed by condo cleaning services on an as-needed by request basis include carpet cleaning, upholstery cleaning, odor removal and more.
Is Your Current Condo Cleaning Service Performing to Expectations?
If you’re questioning your current condo cleaning service’s performance, a good first step is to review the working agreement they have with the condo association. It’s helpful to know exactly what work is contracted for before discussing how well the work is done.
If your working agreement is vague, such as contracting for general cleaning services, it’s a good idea to have a meeting with relevant parties to clarify expectations for everyone involved. This is also a good time to get bids from other commercial cleaning companies, to see if you can achieve a higher level of service for a comparable or even lower price.